End-to-end design strategy

We onboarded 7,760 financial professionals and 139,912 policyholders to the new experience in the first 12 months

As Product Design Manager, I led a team to consolidate 6 legacy portals into a unified experience for financial professionals and their clients. Streamlined partnerships and processes resulted in a 25% increase in designer velocity. View Case Study

As a fast follow to the brand refresh, Driveway exceeded its December 2021 transaction volume target by 32%

As Driveway prepared to mature its brand presence, the design system had to pave the way. I orchestrated both the evolution of the Driveway design system and the cross-functional execution of an organization-wide brand refresh. View Case Study

My program accelerated research velocity by over 300%, from 1 study every ~2 months to ~1.8 studies per month

When I joined Driveway shortly after it launched, there was a strong appetite for learning but no UX researcher. I launched a UXR program in 6 months, steering product and design decisions across the entire funnel as well as internal tools. View Case Study

The new SaaS agenda management tool reduced customer onboarding time by over 90%

I directed design, research, and the design system for Peak Agenda Management, which aimed to open up sales whitespace, increase competitive advantage, and drastically reduce the time spent building public meeting agendas. View Case Study